❯ How can I return or exchange something?
You can simply return unused items to us within 14 days.
If you would like to exchange an item, please contact us.
➡ All information about shipping & returns
❯ Do you also ship worldwide?
Yes, we deliver worldwide – even outside the EU.
Important: You do not pay German VAT, but you may have to pay the import sales tax and customs duties applicable in your country.
For a smooth transaction, please send us an email with the desired products (item name or item number) or use our contact form.
➡ More information about international shipping
❯ Can I get advice?
Of course! We'd be happy to advise you personally – by phone, email, or in person at our bathroom showroom in Hamburg.
Our experts will help you select products, plan your individual bathroom and implement your wishes.
❯ Do you offer bathroom planning and renovations?
Yes! For over 20 years, we have been planning, building, and renovating bathrooms in Hamburg and the surrounding area—all from a single source.
3D bathroom planning: Visualize your new bathroom realistically in advance.
Complete bathroom renovation: With our own team of craftsmen – from the initial idea to the final implementation.
You can find more information and inspiration in our bathroom exhibition .
❯ Are you planning a larger project or need a larger quantity?
No problem! We also supply larger construction projects, hotels, and architectural firms with an expanded product range.
Simply send us an inquiry via our contact form or directly by email.